Applied Portfolio Management Project - Free Solution

Question: Discuss about the Applied Portfolio Management Project. Answer: Introduction This study is focused on the subject area of project portfolio management. During this study, the discussion is carried on the introduction of new online appointment book at Emanuel Medical Center. The study includes the evaluation of scope of this particular project and at the same time, it also evaluates the project deliverables, assumptions, constraints and criteria for accepting the project. At the end, the study provides the conclusion that states about the overall findings of the study in brief. Scope description The introduction of online appointment book is a very attractive project for Emanuel Medical Center. This project will help the organization to meet the basic need of more than 50% of the patients, who come at Emanuel for check-up. As the organization involves highly qualified and experienced doctors and staff members, the patients always try to get an appointment from the doctors at Emanuel. However, many patients are there, who cannot book an appointment with the doctors because they stay at a long distance from Emanuel Medical Center. Therefore, the organization can help these patients by introducing the online appointment book system (Emanuelmedicalcenter.org, 2016). This particular project of the organization will not require high budget. The budget for the new appointment booking system is as follows: Particulars Amount (in $) Expense for webpage designing and development 700 Salaries to the respected staffs 300 Webpage maintenance 400 Expense for equipments 800 Total expenses 2200 Apart from the budget, Emanuel also needs to implement an appropriate organizational management system in order to manage the operations after introducing the new appointment booking system. It is expected that after introducing this new system, the number of patients will increase and so the organization have to take proper management strategies to maintain their service quality (Cotugno et al. 2015). At first, the management needs to take care of the quality of service to each patient. Emanuel needs to provide proper treatment to each patient. At the same time, the organization needs to notice whether the online booking system is properly working or not and for that the feedback of the patients, who are availing the online booking facility is very important. Apart from these two, the management also needs to take care of the cost factor. Cost must be controlled properly while handling the huge number of patients (Mold de Lusignan, 2015). The available and committed resources for this new online appointment booking system will be the domain for introducing the webpage, standard space for developing the webpage, one webpage developer and two people for maintaining the system. Criteria for acceptance The new service of online appointment system at Emanuel Medical Center must have the following characteristics, so that everybody can accept it: The procedure in the webpage for booking the appointment must be easy and simple The organization must not charge any extra amount of money from the patients for booking the appointment (Storrs, Ramov Lalloo, 2016) The webpage must be available on Smartphone The webpage must include all the updated information about the availability of doctors and other services along with the fee structure Project deliverables The stakeholders of this particular project will be the doctors at the organization, the staff members, nurses, patients and their family members, the webpage developer and other employees of the organization (Forster et al. 2015). However, before starting this particular online service, the organization must take care of the following factors: The organization must comply with the Gene Technology Act 2000, in order to introduce this new technology oriented service (org, 2016). At the same time, the organization must consider the Home and Community Care Act 1985 (gov.au, 2016). The organization must be specific about their services and fee structure. The success of this particular project of Emanuel Medical Center depends on the proper planning, organizing, scheduling, leadership, control and monitoring. In the very beginning, the management of the organization needs to plan for the required resources and cost. At the same time, the management also needs to analyze the demand for this service in the market (Health.gov.au, 2016). In order to organize the service, the management needs to develop three teams. One team will take care of the development of the webpage. One team will be there to properly maintain the webpage, where the patients will book the appointment. The third team will be the service provider team, including the doctors, nurses and other staff members (Sridhar Kalaiselvi, 2015). The schedule of this particular project will include 12 weeks. The project will be started from 17th August 2016 and the project will be end on 18th November 2016. The service will be started from 1st December 2016. There will be a person as operational head, who will check the total system starting from receiving an online appointment request to providing the service to the patient. Apart from the operational head, there will be team leader for each of three teams. The participatory leadership style will be followed in the organization. Exclusions and constraints This particular online appointment booking service at Emanuel Medical Center may face different constraints and exclusions. These are as follows: The people or patients in the rural areas may not avail this service because sometimes, the rural people do not have the internet connection (Titov et al. 2015). This service will be limited to the people who have the technological knowledge This service may increase the work pressure of the doctors and staff members because this service will enhance the number of patients visiting the center. Assumptions The primary assumptions behind this particular online appoint booking service are as follows: Patients at long distance face problem in booking an appointment over the phone or by physical visit. Online appointment booking system will increase the value of the organization within the industry. More patients will be visiting at Emanuel Medical Center. Sign-off from workplace mentor The control is the most important part of a project. During this project, the management at Emanuel Medical Center must implement proper control measures. In order to control the online appointment booking service, the management of the organization must collect the feedback from the patients, who have used the service. This will help the management to identify faults in their service (Sridhar Kalaiselvi, 2015). At the same time, the management must introduce the policies regarding this particular service. Apart from that, the management must arrange for meetings to get the feedbacks from the employees end. At the same time, the online appointment booking service must be updated at a regular interval (Mold de Lusignan, 2015). Monitoring must be done on day-to-day basis. The staffs must be presented on time, so that patients get proper service on time. Proper monitoring will help the management to control the overall system. Conclusion This study has identified that the management at Emanuel Medical Center needs to take various steps in order to introduce the new online appointment booking service. In order to develop the system properly, the organization will need total 12 weeks. The organization needs to consider the legal ground and demand for the service. There are various benefits that the patients will have if this project is implemented. However, there are certain constraints that the organization needs to overcome before and after starting the particular service. Moreover, in order to introduce the new online appointment booking system, the Emanuel Medical Center needs to plan for a better schedule of activities. Reference list: Aihw.gov.au. (2016). Aihw.gov.au. Retrieved 1 August 2016, from https://www.aihw.gov.au/ Airccse.org. (2016). airccse.org. Retrieved 1 August 2016, from https://airccse.org/ Cotugno, J. D., Ferguson, M., Harden, H., Colquist, S., Stack, A. A., Zimmerman, J. I., Hickman, I. J. (2015). i wish they could be in my shoes: patients insights into tertiary health care for type 2 diabetes mellitus.Patient preference and adherence,9, 1647. 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